Now more than ever your people need to be their best, perform their best, achieve their best.
Crackerjack
krak-er-jak /ˈkræk.ə.dʒæk/
noun a person or thing that shows marked ability or excellence.
adjective excellent, of the highest standard; exceptionally fine.
About us
We enable organisations and teams to deliver results by developing their people to do their best work, achieve more and live enriched lives.
Bring out the best in people
These are challenging times. Many businesses have been experiencing significant disruption and uncertainty, looking to making the most of every opportunity. To do this, their people need to understand the new world, be creative in their approach and potent in their capabilities.
We design and deliver empowering virtual and face-to-face learning experiences to align your people with your organisational strategy, grow their capability and build their confidence to:
lead others
work as a team
grow sales
engage customers
navigate change
collaborate and innovate
Crackerjack has a network of the very best (crackerjack) facilitators - experts in creating and delivering engaging learning experiences that create insight, growth and change. If you want to bring out the best in your people, bring out the best in people development - Crackerjack.
Mark Johnson - Principal
Leading people and teams
Leadership is about people, it is about the human experience. It’s about relationships, communication, influence and preferences. It starts with understanding yourself, then others. We have a range of leadership development experiences which can be customised to your specific needs and cover topics such as:
Leading hybrid teams
First time leader essentials
The art of effective feedback
Leader as coach
Leading change and transformation
High performing teams
Managing daily performance
Leading with emotional intelligence
Understanding people and preferences
Emotional Intelligence
Leaders, salespeople, customers - everyone has emotions. Neuroscience has proven that those emotions have a bigger impact on the way people think, the decisions they make and their behaviour than most people realise. Your ability to perceive, understand and work with emotions (your EQ) are just as important as IQ in determining your success, impacting leadership, team and sales performance as well as resilience and well-being. That’s why emotional intelligence is widely viewed as one of the most important skills to develop to survive and thrive in the next 20 years.
Emotional intelligence is demonstrated in the way people behave. We make emotional intelligence practical by looking at workplace behaviours and developing the skills and capabilities for people to work in more emotionally intelligent ways.
Sales Effectiveness
Success in selling is really about two things: what you do when you are in front of the customer and what you do when you are not. Our workshops and coaching programs equip sales people and sales managers to excel at both. They are designed for you and your team to learn proven principles, disciplines and skills as they apply to your business.
Talk to us if you want to improve your team in:
Selling skills
Account management
Negotiating
Territory or portfolio management
Executing sales strategy
Selling with emotional intelligence
Selling value not price
Service Excellence
In today’s challenging and highly competitive environment, every customer interaction counts. Our Service Excellence offering develops the mindset and skills for customer facing service people to deliver positively memorable customer experiences.
