https://www.crackerjackltd.com/people-skills daily 0.75 2024-06-17 https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/1600922714794-UA9FO47YRWD2HOBGCNCS/capgemini-1024x593.png People Skills https://www.crackerjackltd.com/about daily 1.0 2024-06-17 https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/63127609-7033-46bb-b723-16f0ef399a96/20240326_114942+%281%29.jpg About - BRING OUT THE BEST IN PEOPLE These are challenging times. Many businesses have been experiencing significant disruption and uncertainty, looking to making the most of every opportunity. To do this, their people need to understand the new world, be creative in their approach and potent in their capabilities. We design and deliver empowering virtual and face-to-face learning experiences to align your people with your organisational strategy, grow their capability and build their confidence to: lead others work as a team grow sales engage customers navigate change collaborate and innovate Crackerjack has a network of the very best (crackerjack) facilitators - experts in creating and delivering engaging learning experiences that create insight, growth and change. If you want to bring out the best in your people, bring out the best in people development - Crackerjack. Mark Johnson - Principal https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/1598238582641-CRPJF24UJOJ3UR5NM32I/1390198732.png About https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/1598238523969-O6779Q9C8IOAXB3GU7ST/genos.png About https://www.crackerjackltd.com/peoplesmart daily 0.75 2020-07-27 https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1559159553277-L9KQOTZLAPFM1QJLYTCI/profile-center-center-01.jpg Be People-Smart https://www.crackerjackltd.com/contact daily 0.75 2020-07-26 https://www.crackerjackltd.com/contact-1 daily 0.75 2024-07-03 https://www.crackerjackltd.com/personal-effectiveness daily 0.75 2024-06-13 https://www.crackerjackltd.com/virtual-workshops daily 0.75 2024-06-12 https://www.crackerjackltd.com/leadership daily 0.75 2024-06-12 https://www.crackerjackltd.com/reduce-spend daily 0.75 2024-06-12 https://www.crackerjackltd.com/team daily 0.75 2024-06-12 https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/1597711394553-64H9IG6MPPSBQWWKRYRM/Team%252BPerformance%252BModel.jpg Teams - High performing teams Do you really have a high performing team? Before you answer that, is your team really even a team? Foundational research in this area by Katzenbach and Smith identified key attributes of high performing teams. They defined high performing teams as: “a small group of people with complementary skills who are committed to a common purpose, performance goals and approach for which they are mutually accountable” Their research also described different types of groups based on team effectivess and performance impact, as shown in the chart. Working Group •Team members come together to share information, best practices and make decisions •No common purpose or performance goals that require mutual accountability. •The purpose of this group is only to specify the roles of its members and to delegate tasks. •Members only take responsibility for their own results – focus is on individual performance •The key here is there is no significant, incremental performance need or opportunity that requires the group to become a team. Pseudo Team •Members may believe they are part of a team but not yet acting like one. •There’s a potential for significant, incremental gain here; the team has not, however, focused on collective performance. •Members don’t want to take the risk of committing to a common purpose and the mutual accountability that this entails. •What is especially dangerous about the pseudo team is that the members believe that they are a real team, yet they produce inferior results. Potential Team •There is a significant, incremental gain in performance with this type of team. •Team members are working hard toward achieving higher levels of performance. •Team members must work on developing a clear purpose, goals and common approach to achieving it. •Members must agree on accountability. Real Team •A small group of people share a common purpose and approach. •They have complementary skills. •They hold themselves mutually accountable for their results. •The performance impact and results of the real team are much greater than the potential team and working group. High Performance Team •The difference between a real team and a high performing team is the relationships between the team members. •The members form powerful relationships. •High performance results from the members being committed to one another’s personal growth and development. •They far out-perform all other teams. Moving from a real team to a high performance team requires a very strong personal commitment. *Adapated from the work of Katzenbach and Smith Want to improve the performance of your team? https://www.crackerjackltd.com/sales-effectiveness daily 0.75 2024-06-17 https://www.crackerjackltd.com/crackerjack-team daily 0.75 2025-11-14 https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/6e480b5c-0810-467f-aa63-6946c749a4d9/mj.jpg Crackerjack Team https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/6ba7926c-9839-40f1-9d60-0deeff8b2934/mj-3.jpg Crackerjack Team https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/2706ef23-c33a-48cb-a7fa-ca8f667745fc/mj-4.jpg Crackerjack Team https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/562f23e3-636c-41ef-83fc-35b6ee1a96cc/NT.jpg Crackerjack Team https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/4dfd3916-14dd-4078-8772-d0d5b7365320/JR.jpg Crackerjack Team https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/8e96bb05-64db-4308-ba4c-737e06f11b05/LK2+%284%29.jpg Crackerjack Team https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/45f6a9af-b4b0-46ee-8f33-ca609a87621f/Green+Background-1.jpg Crackerjack Team https://www.crackerjackltd.com/new-page daily 0.75 2024-08-11 https://images.squarespace-cdn.com/content/v1/5f1ce58e12c31f6ce413cd27/9581afce-7489-491f-a74a-2c3a2aa4949a/Picture2.jpg https://www.crackerjackltd.com/home daily 0.75 2025-05-12 https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1561907800739-KPLG47SEYE493UI2O24B/Stocksy_txp824ffa5crXt000_Large_844920.jpg Home - Invest in your relationship with yourself We all have a tendency to put others first, but in doing so, we can sometimes neglect our relationship with ourselves. Let me be your advocate and show you a kinder, gentler way to treat the most important person in your life. https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1559080328316-G6PK6CXBE07NEM0XAHCH/Stocksy_txp824ffa5crXt000_Large_844923.jpg Home - Improve your relationship with others Be your best self, alone and with others, and cultivate deep and lasting friendships and relationships. https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1562684414921-UWV4DVB1BXX9ZYKQWPAE/Logo2.png Home https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1562684414914-0WZD88DEBFICZML5Z9ML/Logo1.png Home https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1562684414918-YN0C3707759R1F69864F/Logo3.png Home https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1562684414916-8GQ9RHAGPANKNNJ99XAV/Logo4.png Home https://www.crackerjackltd.com/mental-health-conversations daily 0.75 2025-08-12 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/12a36dab-dfec-4d85-b73b-1995071106fe/image-asset+%282%29.jpeg https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/5df416e3-4182-471e-8155-8f6d7fff0ef8/image-asset+%287%29.jpeg https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/59db377f-34a5-470c-aef0-c45630106587/AroHa_02.jpg https://www.crackerjackltd.com/get-started daily 0.75 2020-08-04 https://www.crackerjackltd.com/get-started/p/relationship-with-youothers-8f2hr monthly 0.5 2019-07-05 https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1560190004400-XTA0DF0S9WOZJUG994C8/Stocksy_txp824ffa5crXt000_Original_845035.jpg Get Started - Relationship with You+Others https://www.crackerjackltd.com/get-started/p/relationship-with-others-3x69h monthly 0.5 2019-07-05 https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1560189982811-KFAJF1TCUH1SXZ827UMC/Stocksy_txp824ffa5crXt000_Large_844923.jpg Get Started - Relationship with Others https://www.crackerjackltd.com/get-started/p/relationship-with-you-te8gp monthly 0.5 2019-07-05 https://images.squarespace-cdn.com/content/v1/5ced8e1d5fd4c700018dd761/1560189874730-3B0TSLDUHTQ93497V3L8/Stocksy_txp824ffa5crXt000_Large_844934A.jpg Get Started - Relationship with You